Overview
[English] During the Mind the Product/Pendomonium conference in Amsterdam, we had the opportunity to sit down with Todd Olson, the CEO and co-founder of Pendo. In this insightful conversation, Todd shares his thoughts on user feedback, personalized software, and the future of AI in product management with hosts Eva Bosma and Walter van der Scheer. Listen to this episode and:
- Discover how Pendo leverages e-mails to share valuable information from town halls and all-hands meetings with executives, without them having to attend in person.
- Learn about the various ways Pendo captures user feedback, including forms, integration with platforms like Salesforce and Zendesk, and the analysis of call transcripts using AI.
- Gain insights into the importance of transparency and learning from mistakes.
- Explore the concept of personalized software.
- Find out how Pendo uses AI to recommend new capabilities to users based on their preferences.
- Get inspired to take risks and try new technologies to think differently and prioritize innovation.
If you’re curious about the future of product management and how AI can revolutionize user experiences, you won’t want to miss this engaging conversation with Todd Olson.
Tune in to this episode to gain valuable insights and discover new possibilities for your product development journey!
